Announcements, Guides & Community Updates. Richard, I run Windows 11 and using Edge is fine. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Where can I view the status of my Smart Hub? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. You can then enter your password in the usual field to access BT Hub Manager. Check that youre using a device that is connected to your BT broadband network. We know its a clich but resetting works more often than youd think. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. how do I find out what download speed I should be getting? If you want to make any changes to the hub settings, you'll need the admin password. Wait until the lights on the modem are solid green, then plug in the Smart Hub. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . >. To set up port forwarding, click a dropdown for your model of Hub. This table shows the main differences between them. When your device connects, it automatically chooses the best wireless band. WPS >, Where do I find the default admin password for my BT Hub? You'll then be able to change these settings: Separate Bands Re: BT Smart Hub 2 manager and Windows 11. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. A master socket is the main socket for the phone line in your home. How do I connect my device to my BT Hub by Ethernet cable? If you have it, unplug all your old broadband kit, including your old power plug. Press the Rescan button to make it scan again. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. A master socket is the main socket for the phone line in your home. They're on the back of your Hub. 16-08-2022 Click Advanced Settings Click Wireless Enter the admin password. The Hub Manager is where you can change or view your Hubs settings. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. First of all, you need to be at home using a device thats connected to your BT broadband hub. The master socket is the main socket for the phone line in your home. Press 'Enter'. Well help you ease the pain and get you to a solution - fast! Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Important! Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! It's also easy to see the Hub Manager across all devices. 16-08-2022 Instead the Smart Hub connects to the Openreach modem (or ONT). If this happens get in touch with us. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. You'll then be able to change these settings: Separate Bands. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. You can re-use your filter and Ethernet cables, so please keep them. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Your Smart Hub automatically scans for the best wireless channel. Click on the title and picture of your Hub to see links to all our help. Choose BT Access Control from the options. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. You'll need your Hub's wireless network name and password. The BT Mini Hub doesn't support application sharing or port forwarding. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. If you've turned Separate Bands on, you'll be able to select the channel for each band. If you've still got problems, try our Broadband troubleshooter>. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. It's also easy to see the Hub Manager across all devices. Our helpful guide shows you how to change the admin password on your BT Hub. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. (Make sure youre connected to your home network.). It only works when Separate Bands is off. Wireless IP address The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. When your device connects, it automatically chooses the . Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If this happens get in touch with us. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Youll find it on the back of your Hub. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Here is our step-by-step guide to accessing BT Hub Manager. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Your Hub will be called something like BTHub6-ABCD. How can I turn it on and off? on Looking for tips on how to squeeze the best performance from it? The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Then fill in the details for your Dynamic DNS service. 16-08-2022 They'll give you all the details you need. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. on Band Steering Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Security type How do I control the time when devices can access the internet on my Smart Hub? First, you need to connect to the router's web management page, so that you can change the settings that you want. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. However, if the Wi-Fi has dropped out, you might not see the settings. You can turn it on or off. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. WPA2 - the default setting (we strongly recommend you use this). Disconnect the red Ethernet cable that connects the modem to the Smart Hub. It's on or it's off. It's also easy to see the Hub Manager across all devices. Slide the two parts of the Hub's power plug together until they click into place. Once youre logged in youll see a button for Advanced Settings. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Struggling with your BT router login details? How do I view the devices connected to my Smart Hub? Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. By default, your Smart Hub will have this switched off. >. If youve lost that card, it should also be on a sticker on the base of the router. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Channels Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. From the Hub Manager, click on Advanced Settings, then Wireless. Advanced settings If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!).