Data and, Lets walk through the most important metrics to track for improving your, Daily active users (DAU) or monthly active users (MAU). This is where you will organize your information. The CES is the summation of all the total event values. Q7. Make note of these activities and assets in the Involvement column. The project is intended to help improve wait times and increase ridership. ExamTopics doesn't offer Real Microsoft Exam Questions. Have the designer begin to implement the logo design changes immediately. Which key components outline the resources you will have at your disposal for the project? You can use it for further practice or in your own personal or professional projects. Engagement is an internal metric. Q4. Q1. Q3. Engagement is ongoing. This growth will impact street networks, parking and mobility. Determine each stakeholders level of interest and influence, list all the stakeholders the project impacts, and find ways to involve them. is building and maintaining a trusted relationship. Adoption Metrics Metric Description EnabledUsers Number of users enabled to use the product in the month. Engagement is an internal metric. In this specific example, you should notify the internal stakeholders, so that they can make decisions about what to do about the changes in the project, while considering the Triple Constraint. In others, you could leave some cells in your RACI chart blank for certain tasks. In this exercise, you will read a scenario and identify the six key components of project initiation: Imagine you are a project manager at an educational software company. Select all that apply. If they are interested in one, but not the other, a medium rating might be appropriate. Q1. To find your product adoption rate, use the following formula: Product Adoption Rate = (New Active Users / Total Signups) x 100. For this exercise, you will read a scenario and describe tools you should use for the project. Which of the following scenarios best represents a project that is going out-of-scope? Point being, when you view adoption as the level of penetration a resource has achieved, the metric for adoption is clear active users. Adoption - Offers an all-up summary of adoption trends. Engagement compliments other business metrics. Engagement is ongoing. as well as tripwire metrics and a testing strategy to improve user engagement. , If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Project management isn't adequately compensated when compared to similar roles. Q6. The consent submitted will only be used for data processing originating from this website. An adoption metric might tell you, for example: all project managers have kept their schedules up-to-date. See how Whatfix drives product adoption now! Product adoption rate is great for determining how successful you engage and retain the users you acquire, but it also highlights how many new signups you risk losing. Q9. NPS is an easy way to measure customer satisfaction, but its usually not specific enough as a standalone survey. It shows the comparison of how well distinct creative executions View the full answer A new company project isnt going well. Which two of the following are adoption metrics? YouTube Q7. But even after you have buy-in from the C-suite, your metric-tracking adventures are far from over. Facebook What key s should you consider when deciding who should be informed about a task? You can place stakeholders anywhere on the power grideven between quadrants. Fill in the blank: Objectives and Key Results (OKRs) combine both a goal and a _______ to determine a measurable outcome. We and our partners use cookies to Store and/or access information on a device. Be sure to address the following criteria in your completed OKR card: Q1. Challenges, Example (2023), How to Conduct a Cohort Analysis (Types, Tools). Based on the nature of the Metrics some tabs will allow the ability to use a pull down menu to select a specific Adoption Metric. Twitter Insights give a visual snapshot of the following metrics: Sprint progress Issue type breakdown Sprint commitment Deployment frequency Cycle time Use these metrics to continuously optimize team performance. The following are the product adoption Metrics that differentiate adoption from engagement. Adoption requires more expensive tools. Q3. Danh mc . The methods used to obtain these measures include surveys, tests, assessments, observation, and performance evaluations. Decide how to deliver an organization-wide announcement and campaign for the project. With SocialPilot, you can easily filter multiple social accounts from a single page and get updates on posts, engagement, reach, and audience insights. Potential objectives for Project Move It: Or, if you prefer, you may draft your own objective based on the scenario. which of the following is an adoption metric? Which box in the grid represents the stakeholders who are the key players on your team?Stakeholder Analysis grid with Power and Interest on each axis. Suppose as a project manager youre receiving requests from stakeholders to add new features to the product youre developing. Fill in the blank: If the project has a _____, then it may be worth it for the team to learn a more sophisticated project management tool. Correct A 20% boost in recurring customer traffic and referrals. To find your total number of active users, first identify the time period you want to measure and track how many unique individuals log on or engage with your platform that day. Many of these measures identify where employees are in the change process and how they are progressing. Which of the following are key components of project initiation? Select all that apply. However, Ria told you that the project end date is a hard deadline. Write 2-3 sentences. For Schneider Electric, that business metric was to increase the adoption rate of new . 1 / 1 point Number of customer sign-ups for a subscription. Q10. Onboarding completion rate tells you the number of users who reach the end of your onboarding process. Low-interest, low-power stakeholders go toward the lower-left corner, and so forth. You meet with stakeholders to decide how to measure project success. It looks like this: Feature Adoption Rate = (New Feature Users / Total Users) x 100. In your completed RACI chart, how many stakeholders are accountable for the code the landing page task? Which of the following are typical responsibilities of project team members? Implement the initial stakeholders requests and then ban all future requests. One stakeholder has high power and low interest. In your completed RACI chart, who is responsible for coding the landing page? The project manager needs to plan, track, and complete work across many project phases. Adoption is an external metric. Decision: Select an enablement strategy that will best support your business outcomes for Microsoft Teams and that can be enabled by your technical implementation team. Email and chat are examples of what type of project management tool? the most common User Engagement Metrics, like DAU, WAU, MAU, the DAU/MAU Ratio, Day 1, Day 7, & Day 30 User Retention. Q2. For example, pageviews make a poor choice. Can it be measured to prove that youve achieved your objective? In 1-2 sentences, describe how you can use the tool. The adoption (rate) of cryptocurrencies is an often-stated metric used to assess the prevalence and dissemination of these in economies and jurisdictions globally. In your inbox. Adoption replaces a business metric. Q6. Select all that apply. Duration of adoption - How long do people keep using the product or feature after adopting it? Depending on their role or resources, you might communicate with them daily, regularly, or rarely. Engagement requires less expensive tools. What's a main difference between the adoption and engagement metrics? Write 2-3 sentences. An example of data being processed may be a unique identifier stored in a cookie. Q4. Adoption. Q6. Customer service is a core component of excellent customer experience (CX). In which of the following scenarios does the project manager implement documentation well? List at least one type of project management softwarealso called work management toolsto plan, track, and complete work. By . Q2. If youre struggling to increase your onboarding completion rate even after making process adjustments, it might be because the people starting the onboarding process arent interested in the tool once they become more familiar with it. . Correct 9.Question 9 How will you quantify if you're landing a project at its . The RACI chart includes all the deliverables/tasks from the scenario. You can learn more about the graded and practice items in the Course Overview. Adoption replaces a business metric. Finally, be sure to save a blank copy of the stakeholder analysis and power grid template you used to complete this activity. Write one sentence. Choose the same tools you used in your last project. Box A in upper left (high power, low interest); Box B in the upper right (high power, high interest); Box C in the lower left (low power, low interest); Box D in the lower right (low power, high interest). You can view them by choosing the tab on top of the report page. Customer lifetime value = Total purchases during customer lifetime cost to acquire and service customer. Be sure to address the following elements in your completed RACI chart: Q1. To find your product adoption rate, use the following formula: Product Adoption Rate = (New Active Users / Total Signups) x 100 For example, if you have 100 sign-ups within your designated time frame, but only 50 of them are active, your product adoption rate would be 50%. Engagement requires less expensive tools. Now that youve placed your stakeholders in the grid, go back to the Engagement column in the stakeholder analysis table. For example, if you started a new quarter with 500 customers but ended with 400 customers, your churn rate would be 20%. They also need to visually represent the teams day-to-day tasks. For example, if a customer spends $2,000 with your company over their lifetime and it costs you $400 to acquire and service that customer, the CLV of that customer would be $1,600. critical mass. For example, a stakeholder with a medium level of interest would straddle the high and low interest quadrants. According to a recent market assessment, the regions population is expected to double in the next five years. Adoption is generally a one-time occurrence. Question: Which of the following is an engagement metric? Join thousands of leaders from companies like Amazon, Caterpillar, Delta, and Oracle who subscribe to our monthly newsletter. Study with Quizlet and memorize flashcards containing terms like The ONC's goal of advancing secure and interoperable health information requires _______. You expect that a project will bring in $12,000 USD in revenue per year. As an example, lets return to the objective, Successfully launch version 2.0 of our early learning app. If you knew that a successful launch meant getting new users to download the app, you could create any of the following key results for the objective: Remember: OKRs are never set in stonethey can and should be revised as you make progress, so its okay if you need to adjust your key results later on. High-interest, high-power stakeholders should go toward the upper-right corner. There are a dozen deliverables and over 100 tasks. Select all that apply. Number of comments. Actively and meaningfully engage the public to generate buy-in and project support. Q4. What resources do they have that can help project success? Write one sentence. Replace Task/Deliverable with the name of each task. Q4. Which of the key components is the projects goal? Q5. Work with stakeholders on the prioritization and documentation before building a new product. Non-financial metrics are quantitative measures that cannot be expressed in monetary units. Foundations of Project Management Coursera Quiz Answers, Project Initiation: Starting a Successful Project Coursera Quiz answers, Project Planning: Putting It All Together Coursera Quiz Answers, Project Execution: Running the Project Coursera Quiz Answers, Agile Project Management Coursera Quiz Answers, Capstone: Applying Project Management in the Real World Quiz Answers, Your email address will not be published. The grid contains all the stakeholders from your stakeholder analysis. No. Replace Role A with Director of Product, and so on. So if the budget is a constraint, what areas might Ria adjust to reduce project costs? Engagement. Then record each stakeholders level of power or influence as high (H), medium (M), or low (L) in the Power or Influence column. Average Session Duration. (can only be one answer) Number of followers Number of comments Number of impressions None of the above. Reddit In this activity, you will use a RACI chart to assign roles and responsibilities to project stakeholders. Fill in the blank: _____ are items you need to help get the project done. The research team notes that not all projects will require all the metrics and that metrics should be chosen (in combination) based on the outcomes required from the metrics. Now you are gathering a new team to design and develop the Plant Pals landing page. Select all that apply. (. richard coyle purdy coyle; Tags . CFA Institute does not endorse, promote or warrant the accuracy or quality of ExamTopics. If a stakeholder is interested in both, their overall interest level is likely high. Although they might still be considered a user, they havent adopted the product because theyre not using it. You also estimate costs of $50 per month for the first 12 months, which equals $600 per year. The RACI chart includes all of the project roles. CFA and Chartered Financial Analyst are registered trademarks owned by CFA Institute. For example, if users achieve value after completing onboarding and a user takes four days to get through the onboarding process from the day they sign up, your time to value would be four days. Investing your time and money into making changes that will improve your user experience is important. This is a joint decision between IT leadership, program management leads, and user adoption specialists. Q4. Q9. Once a team launches a project, theres still work to be done. Brian Balfour of Reforge has waned that Week 1 engagement"has one of the biggest impacts on your retention over time". How will the project outcomes affect the needs of each stakeholder? You will return to it once you have completed the power grid. Read this article to find out it and drive adoption and engagement in your SaaS product. An increase in customer satisfaction score. The project sponsor plays a vital leadership role but does, Meet with stakeholders to make major project decisions, Identify stakeholders and determine their involvement in a project, Determine which stakeholders to exclude from a project, Talk to stakeholders and learn about their interests, Determine which stakeholders should be excluded from the project, Assess each stakeholders reputation and level of experience, Assess each stakeholders level of interest and influence, Responsible, Accountable, Consulted, Informed, Responsible, Accountable, Considered, Informed, Responsible, Appeased, Consulted, Interested, Responsible, Accountable, Considered, Interested, Gives feedback according to their subject matter expertise, Carries out the work to complete the tasks, Learns about tasks when they are complete, Whether the project has a strong business case, Quickly communicate with teammates and stakeholders. It is the ratio of time a system or component is functional to the total time it is required or expected to function. Repeat steps 2 and 3 for a second, third and fourth objective to fill up the template. Job growth is also expected to increase by 48%. In this quiz, you will practice applying the Triple Constraint (budget, time, scope) to the following project scenario: Imagine you are a User Experience (UX) Program Manager at a small design agency. It goes a step further than just acquisition to encompass activated and retained users. Add Comment Project managers should follow which three best practices when assigning tasks to complete milestones? Remember that only one person should be accountable for each task or deliverable. Making data-driven decisions can power your business to the next level. Completing a stakeholder analysis and power grid allows you to determine each stakeholders influence and potential impact on a project, which is crucial to managing communications and expectations. Resistance Bands Fitness Workouts. Create a marketing plan for the new service, Design marketing assets (e.g., flyers, brochures, and online advertisements), Create a customer outreach and onboarding plan. product outcomes). Compare it to goals the organization set in previous years. How quickly users can learn products. Step 3: Add team members to the RACI chart. Select one and add it next to O1 on the first line of the OKR card. What step could the company have taken to avoid scope creep? For example, if the objective of an educational technology company was to provide products that consistently meet new educational standards, a project objective might be: Successfully launch version 2.0 of our early learning app in time for the national curriculum conference., Next, write at least three key results for your objective next to KR1, KR2, and KR3. (You may add up to five key results for each objective, but only three are required for this activity.).