Saturday, March 4, 2023 1:30am. I also stated in the call that I would be arriving late due to my flight time, so please do not give away the room that was confirmed as already mine. The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. All the sauces were on point and the plating was colorful and innovative. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. more. For those who like sports, the gym and fitness club are included. Concierge service. There are many great restaurants in the area, Dear kennethgenel, We are so glad to hear that you enjoyed your stay with us, our restaurants and location of the property. What other staff at a hotel would go that far to accommodate guests? Warm regards, Vince Reyes Hotel Manager. you will not want to get out of their comfy beds. Sales and use tax exemption. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. View more property details, sales history and Zestimate data on Zillow. For this, the hotel credits its strong links to both the local community and international heritage. small box of 4 chocolates. The Original Vito & Nick's Pizzeria. It was seriously the best hotel experience I have ever had anywhere. We are also honored that you found us to be above average and recommendation worthy. I was informed in person upon check-in that my new assigned room would not be affected by this circumstance. We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. Stayed here before Christmas and although the hotel is beautiful, we were disappointed. *The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services. The following day, I phoned the hotel and verbally confirmed that my note had been viewed by the staff. Pets. Local fruits, such as berries, are a staple in the cuisine of the Nicoya Peninsula. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. ft. condo is a 4 bed, 4.0 bath unit. What food & drink options are available at The Peninsula Chicago? Love when a hotel has a doorbell at each, Dear RiRi1027, Thank you for sharing your review of The Peninsula Chicago. Warm regards, Max Schroeder Hotel Manager. Forbes Travel Guide named Z Bar in its Verified List for 2019s Worlds Best Hotel Bars Are any cleaning services offered at The Peninsula Chicago? MLS # The Peninsula Chicago The Back Room Chicago Cruisers Pizza Bar Grill Newport Beach The 18th Amendment Bar, Geelong Sluggers World Class Sports Bar and Dueling Pianos LUXBAR Gilt Bar B.L.U.E.S. My husband and I enjoyed a chef's tasting menu along with the wine pairing just a few weeks ago. #23 Best Value of 1,194 places to stay in Chicago. The waffle was a nice touch and had a great crisp outside center. You will find a blend of these ingredients in the Naturally Peninsula breakfast, lunch, and beverage items in The Lobby and via our in-room dining service. The Peninsula Chicago, a classic 339-room Chicago hotel right on the Magnificent Mile, exudes elegance and luxury -- from the bright and welcoming interior decor, to the immaculate indoor pool and sunbathing terrace. Period. Thank you very much for choosing to stay with us. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services. Upon arriving at the hotel, I was given a room on the 8th floor and told it was an upgrade. I didnt ask for an upgrade and didnt need a large room. Since its grand opening in 2001, The Peninsula Chicago has been awarded numerous accolades including prestigious Forbes Five Star and the AAA Five Diamond awards for the last 18 consecutive years. Dining Experiences. Half Day De-stress This relaxing service includes The Peninsula Signature Massage and a Healthy Glow Facial. And I would suggest that when it is not lap swimming time that the pool attendents remove the ropes downt the middle, they just get in the way and seem like a hazard for open swim time for families and kids.they are just in the way.The staff at the Peninsula was SOOOOOOOO nice. Warm regards, Vince Reyes Hotel Manager. The staff is made up of 37 nationalities. Ive stayed at The Peninsula multiple times prior to this latest debacle. 2023 HSH Management Services Limited. Most Popular. Yes, valet parking is available to guests. Half-Olympic-length indoor swimming pool The staff at the front desk was not very friendly and certainly not welcoming. More Date of stay: April 2019 Warm regards,Vincent PrioultResident Manager. Eucalyptus steam rooms The Lobbyawarded a perfect 4-Star review byChicagomagazine(September). We truly value your remarks on our detailed service and dcor. The Peninsula Chicago: Chicago: Overnight Server - In Room Dining. In 2019 U.S. News & World Report named The Peninsula Chicago #1 Best Hotel in Chicago and #2 Best Hotel in the United States Shanghai Terracevoted #1 Chinese Restaurant in ChicagobyZagat Survey(June). Based on the feedback we have received from our guests, the system is very easy to use. Very well maintained and appointed room. Peninsula Time Because The Peninsula Chicago understands that each guest's time is precious, the hotel offers 'Peninsula Time,' a unique check-in/check-out experience offering guests maximum flexibility. more. Answer 1 of 4: Does anyone have the EPM Room Service Menu? Warm regards, Vince Reyes Hotel Manager. Visit the website for prices. The pool has a menu and servers but we brought our own less obvious snacks and I bought some wine at Whole Foods that came in a carton thing so it was less obvious. We ate at the little restaurant next to the hotel (It has it's own entrance.) Complimentary daily newspaper and access to Press Reader for 4,000+ digital international publications The staff without exception demonstrated a commitment to providing an excellent experience, and this is what makes the Peninsula stand out among the many fine Chicago hotels. A 42-inch flat-screen TV and free Wi-Fi are featured in every room at the Chicago Peninsula. Overall a great experience in a luxurious hotel. Then, when I went to retrieve my car from valet the valet proceeded to to tell me a "small scratch" was on my car. Custom Pratesi linens Are there any historical sites close to The Peninsula Chicago? Chicago is a city of world-class status and unsurpassed beauty, drawing visitors from around the nation and the globe. After we valet my vehicle, we went up to the Sky Rink and they indeed did not have skates to fit - disappointing. . Thank you again for sharing your review. Berries, such as blueberries and strawberries, contain anthocyanin compounds that act as potent anti-inflammatory agents, which benefit the brain and heart. Car park / valet service 76 US$ per day 2020 View more property details, sales history and Zestimate data on Zillow. We hope to have the pleasure of welcoming you back in the future. I am very disappointed with how the valet and Peninsula management team have handled this accident, caused in their posession when valet was driving the car. The Peninsula Chicago offers a diverse array of event spaces for any type of celebration a wedding is in need of. Warm regards, Vince Reyes Hotel Manager, Hotels with Complimentary Breakfast in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Le Cordon Bleu College of Culinary Arts in Chicago, Hotels near Pacific College of Oriental Medicine, Hotels near Midwest College of Oriental Medicine, Hotels near Pyramid Career Institute Chicago, IL. Anything we asked for was brought promptly. Great, and experience. I want to assure you that your experience was not indicative of our usual level of service and I will personally address this with our team.I would like to have the opportunity to speak with you directly to learn more about your stay and the comments in your review in hopes to improve our services. The Peninsula Body and Mind treatment includes a jade stone massage and facial. The Peninsula Chicago Room Amenities Amenities are in all rooms unless noted otherwise. 2023 HSH Management Services Limited. As a result of street noise, I was unable to get a single night's proper rest in a four night stay. The maid and turndown service was a favorite and nice touch for this hotel. The Penisula Hotel is very great. To serve justice they needed to know who this . On Friday and Saturday evenings, guests can indulge in the decadent chocolate buffet Chocolate at The Pen. For a truly traditional teatime, The Lobby serves Afternoon Tea, featuring extraordinary and rare teas from around the world and exquisite savory and sweet accompaniments. Chicago, IL. The service did not live up to it's reputation or 5 star rating. They made sure we had fresh towels. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There were so many outlets and tablets and a big TV. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Have stayed here a couple of times and been completely satisfied both visits. Smore flavored treats). Were so impressed by the Peninsula that weve decided to return again in a few months! It is well positioned for walking just about anywhere. The pool was not working, nor the ice rink. Dear RiRi1027, Thank you for sharing your review of The Peninsula Chicago. Sorry, no it was not. Warm regards, Vince Reyes Hotel Manager, A lovely hotel and experience. View more property details, sales history and Zestimate data on Zillow. I would give them more stars on service and the small details if I could. Holistic massage therapies See more questions & answers about this hotel from the Tripadvisor community. The Peninsula Chicago features a half-Olympic indoor swimming pool enclosed by floor-to-ceiling windows overlooking the cityscape. Some of the main anti-inflammatory foods found in both the Blue Zones and our Naturally Peninsula menu are whole grains, sweet potatoes, beans, tofu, olive oil, berries, tomatoes, nuts, and leafy greens. but is still affiliated with the Pen. 25 posts. Available to all guests of the hotel, Keys To The City offers unique perks to some of Chicagos best and most popular attractions. Thank you again for sharing your review. Forbes Travel Guide included The Peninsula Chicago on its Verified List for the Worlds Best Rooms 2019 If I still actively wrote for USA Today Travel, Id spend my time writing about the reality of my experience dealing with this fake 5-star luxury Hongkong Shanghai hotel and submit it to my editor. Manicure and Pedicure. Eight serene treatment rooms and suites We were delighted by the end of summer-season ingredients. Top room amenities include a minibar, air conditioning, and a flat screen TV. We look forward to welcoming you back again soon. Small dogs allowed. peninsula chicago room service menusan juan airport restaurants hours. The rooms are large and beautifully a minute ties to. Basically, fluffed the pillows and left 2 drinking glasses on the night stand which we needed all day. Great location! Show Prices. They also did not bring 2 new dishes. The restaurant continues to receive rave reviews. Warm regards, Vince Reyes Hotel Manager. What are some restaurants close to The Peninsula Chicago? Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. The 1,860 sq. Tripadvisor performs checks on reviews. I had a manicure while I was there and I was very happy with the service. Please see our partners for more details. Booking.com needs to call us back and modify the reservation. Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties.